Shipping & Returns

Shipping Cost

We ship most orders by domestic ground carriers. If your order is large enough to consider truck line freight carriers that will be considered. The shipping cost numbers vary but you usually need to have an order greater than 250 lb. to make if feasible to consider truck line freight companies. Please contact us if you want your order to go by a certain freight company. If you have a shipping contract with a certain freight company you need to give us your contract number so we can include it onto the bill of lading.

We can ship any order any way. Most times we can only estimate the cost of shippers until the order is picked up if it is not a shipper that we normally ship with. Special order shipping is an estimate and must be approved by you in writing ahead of time. These kinds of orders also carry a service and handling fee needed to meet the shippers and freight company's requirements. Some carriers require additional paper work and special packaging and handling requirements. We are here to assist you in getting your projects done.

Shipping Policy

Orders are usually shipped within 3 business days of receiving the order if the item is in stock. If the item you requested is out of stock, we will ship it as soon as it becomes available. We cannot guarantee when an order will arrive. Transit time varies from two days in the tri-state area, three days in the north east, five days to the midwest, and six working days (eight days, including the weekend that falls in between) to the west coast. We will not ship to a P.O. Box.

Consider any shipping or transit time offered to you by New Line Safety, LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Refund Policy

We will refund any unopened products within 30 days, but there is a 20% restocking charge for all returns. All orders must be shipped back in original boxes or they must be clearly identified by client retuning product. All materials must be in a resalable condition when arriving at the warehouse. Any charges for mislabeled boxes or fines are the clients retuning the materials' responsibilities.